Requisition ID
cmmgmeds
Date posted
3/7/2026
Team
Technology
Join Us
Provide technical assistance and support for computer systems, hardware, and software at CRDB Bank, Tanzania's leading commercial bank.
Key Responsibilities: - Provide first and second level IT support to staff - Install, configure, and maintain hardware and software - Troubleshoot and resolve technical issues - Manage user accounts and access permissions - Support network infrastructure and connectivity - Document issues and solutions in ticketing system - Assist in IT asset management - Participate in IT projects and rollouts
What you'll do
Required Qualifications: - Diploma or Bachelor's degree in IT, Computer Science, or related field - 2-3 years of experience in IT support roles - Knowledge of Windows and Linux operating systems - Experience with Microsoft 365 and Active Directory - Understanding of networking concepts - Customer service orientation - Good communication skills in English and Swahili - Ability to work under pressure
Preferred: - ITIL Foundation certification - Banking industry experience - Hardware troubleshooting skills
What's in it for you
- Competitive salary - Medical insurance - Pension scheme - Annual leave - Training opportunities - Career growth paths
Ready to make your next move?
Apply now, share the role with someone strong, or save it as the opportunity to return to when you're ready.